We're here to help

Some questions we're commonly asked... 

Can I remove 'FeedGrabbr' branding?

You need to have a Pro package to remove FeedGrabbr branding.

To do so, go to the 'Layout' section in the widget customization page, find the 'Header and Footer' section, then select 'Hide the footer with FeedGrabbr branding'.

How often will my widget refresh?

It can take a maximum of 4 hours for your widget to refresh, but it's very often quicker.

We're working on making refresh speeds even faster! More on this soon.

How do I make my widget responsive?

You can make your widget responsive by setting its width to zero. It will then automatically resize to your website container's width.

Can I use my widget on unlimited websites?

Yes, you can with our 'Publisher' plan.

With the free plan you're restricted to 1 website, the Pro plan lets you use widgets on up to 15 sites, and the Publisher plan allows an unlimited amount.

www.feedgrabbr.com/pricing

Can a widget show my Facebook feed?
Sit tight for another week or two - we're about to integrate Facebook and Instagram with FeedGrabbr which will make it super easy to publish your social feeds! 

If you can't wait until then - you can get an RSS feed from your Facebook news feeds, then you can aggregate them in a FeedGrabbr widget. The problem may be in getting the RSS feeds. You could try the method on this page: http://www.itworld.com/article/2831864/it-management/how-to-make-a-facebook-page-rss-list-in-6-easy-steps.html
Does FeedGrabbr work with WordPress?

Yes. You can place FeedGrabbr embed code into any WordPress file if you are confident enough to dabble with the source code. But you may prefer to display your feed using a WordPress widget within for example, the sidebar in your theme. 

Don't forget, if you need to tweak your FeedGrabbr widget's appearance or add more RSS feeds, you don't have to re-paste the code back into your site - the changes are automatically uploaded.

I use Wix and can't see my widgets
Wix puts your webpage (and also the FeedGrabbr widget) in a different domain when you're editing the page than when its being displayed on your live site, seen by your visitors. 
 
If you're using a free account, you can only add one 'hosting domain' to the widget. If you've used the domain for your live sight (which you likely have) then you won't see the widget on your Wix page editor.

So to see your widget in the Wix page editor you'll need to add that url to your FeedGrabbr widget's setting, and then change it to your live url when you want your visitors to see it.

If you have a Pro account, you can enter both the Wix edit-time domain and normal live domain, so the widget displays ok in both of them.
 
Can I add my own CSS?

We’ve tried to provide plenty of options for tailoring how your widget looks via the customisation page, but if you need to go a bit further, yes, you can style it with your own css. 

Browse through the Support Forum to see answers to more questions.

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